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Tuya Help Center
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Account Issues about IoT Platform
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Consumer After-sales Issues
Why can't my phone receive App push, incoming call, device alarm and door bell ring?
After connecting to Google Home, the device does not appear/sync in the Google Home App?
What should I do if the prompt "This account temporarily does not support family mode" appears when adding a family member?
Is the App compatible with HarmonyOS? Which versions does it support?
What is the function of multi-control association in switch device settings? How to set it?
What's the Differences among Home member, Administrator and Home Owner?
How many administrators can I set in one Home?
The color/brightness/color temperature control function of the device is abnormal?
Can I use the App to manage a smart device that I bought from another platform?
How to change the order of device?
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